Privacy Policy

Zaisha London Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.

1. Who We Are

Zaisha London Ltd
129 Mile End Road, London, England, E1 4BG
📧 Email: info@zaishalondonltd.co.uk
📞 Phone: +44 7466 403618

This policy applies to our website, communications, and any transactions made with Zaisha London Ltd.

2. What Information We Collect

We may collect and process the following data:

Personal Identification Information: Name, email address, phone number, and shipping/billing address
Payment Information: Securely processed via third-party payment providers (we do not store card details)
Order & Purchase Details: Items ordered, preferences, delivery history
Website Usage Data: IP address, browser type, pages viewed, date/time of access
Cookies: To remember your preferences and improve your browsing experience

3. How We Use Your Information

We use your information to:

Process and ship your orders
Communicate with you about your orders or inquiries
Provide personalized shopping experiences
Send promotional emails (only with your consent)
Improve website performance and security
Meet legal and regulatory obligations

4. Cookies & Analytics

We use cookies to:

Keep you signed in
Understand how you use our site
Provide targeted content and promotions

You may opt out by adjusting your browser settings. Disabling cookies may impact some site features.

5. How We Share Your Data

We do not sell your personal data. We may share it with:

Payment gateways and courier services
IT and software providers assisting in website operations
Legal authorities where required by law

All third parties are required to protect your data and use it only for authorized purposes.

6. Data Security

We use secure servers, encryption, and access controls to protect your data from unauthorized access or disclosure.

7. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate or outdated data
Request deletion of your data
Object to data processing
Withdraw consent at any time
Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, contact us at info@zaishalondonltd.co.uk.

8. Data Retention

We retain your data only as long as necessary for business, legal, or tax purposes. Once no longer required, your data is securely deleted.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Please check back regularly for the latest version.